As our Client Support Specialist Temp you will be responsible for one of our client's rollout - media player imaging, phone based deployment support, and assisting with cable/HW kitting and shipping. Must be able to work as early as 7:00AM, 40 hours per week. Complete process training and technical know-how training provided prior to hitting the ground. We are interested in keeping this candidate through the end of September 2017. Change in client timeline may extend need for this position.
As our Technical Support Specialist you would be responsible for resolving systematic and/or operational issues for large enterprise clients in a timely and professional manner. You would manage client accounts by analyzing, reproducing and resolving complex situations which may be related to software, hardware, or network related issues. You would be expected to prioritize and manage multiple issues while maintaining the high level of service our clients have come to expect.