Digital Media Solutions Blog

Reflect believes a brand’s story is shaped by each customer’s in-store shopping experience. The right in-store digital media strategy can significantly impact that experience, generating sales lift and deepening brand connection. By providing the tools to control the digital message from the moment customers walk through the door, Reflect contributes to its clients’ merchandising success at each location.

Lee SummersReflect has appointed Lee Summers as chief executive officer to lead the company’s efforts to meet the growing demand for digital customer experiences in brick-and-mortar stores and physical venues.

Consumers have adopted Place-Based Digital. They now have a heightened awareness of digital experiences within physical locations. They realize the benefits digital offers to the overall customer engagement experience. Customer engagement will only happen if they believe there is value.

In your physical place – a store, a stadium, a venue of any type – consumers will find ways to engage in the digital realm with you – or without you. In-store digital experiences should enhance shopper behaviors and enable them to consume information when, where and how they prefer.

A great customer experience leads to Increased Retention, Lifetime Values, and Word of Mouth.

The practice of going above and beyond for your customers, in hopes that meeting or exceeding their expectations will generate a positive impact on your business.

CONTACT REFLECT

How can we help you build your Digital Experience?
Get in touch

TALK TO REFLECT